Pretty good overall, though some hours clashed
I found the training sessions to be quite well-structured and generally suited to the hours I actually work. Usually, I manage my time around the afternoon, and most of the live webinars and training modules fit into those windows, which was really helpful. The material was presented clearly, and the onboarding process smoothly introduced me to the software and calling tools. However, one small hiccup was that a few of the live help sessions slightly overlapped with my prior commitments, which made me miss some parts. Thankfully, the recordings were available, so I could catch up, but it did break the flow a bit for me. I especially appreciated how the database feature was integrated and demonstrated, as it fit nicely into my workflow where I manage client contacts and leads regularly. The dialer software has been fairly responsive and intuitive during my trial week. Invoicing and payment proceeded without any hassle, which lowered my stress when starting out. Telephonic support was available and the response times were reasonable, though not instant, which I expected given the service's scale. Overall, the combination of training modules and software access has felt productive, but I’d say placing more sessions at varied times could improve availability for people like me with busy schedules. Still, on balance, the experience was positive enough to recommend for those wanting a detailed onboarding that fits reasonably well with typical working hours.