Pretty good feeling, though sometimes it’s a bit slow
When I first started using the system day to day, I was feeling quite positive about how smoothly everything worked. The sign-up and invoicing process went well, and I appreciated how automatic updates meant I didn’t have to worry about staying current. Training helped me get set up, so there was less guesswork. That said, after using it for a while, I noticed that sometimes the dialer tool would lag a little when switching calls, which was mildly frustrating. Also, while support was helpful when I called, I sometimes found the wait time a bit longer than ideal. Overall, I think the product behaves reliably, and the software features are well designed for remote workflow needs. I just hope the small technical hiccups can be ironed out soon because otherwise it’s a solid experience that makes managing tasks a lot easier than before.