Pretty good day-to-day, though some small annoyances
Honestly, using the software day-to-day has been mostly smooth, but there are moments when the dialer stalls or the database lags, which can be a bit frustrating. At first, I thought these might be one-off glitches, but they've popped up enough to notice. Still, the automatic updates usually fix these snags quickly, and when they don’t, telephonic support was helpful enough, though sometimes I felt the explanations were a bit rushed. The communication could use a bit more patience and clarity on their end. It hasn’t ruined the experience, but if I’m honest, I might rate it five stars if these small bugs and support pacing improved. Overall, though, it feels like a solid tool for managing remote tasks, just with minor rough edges that I hope will get smoother.