Pretty good, but I expected more guidance upfront
My experience with the training and onboarding was mostly positive, though I wish more details were provided at the start. I had assumed that much of the process would be guided explicitly, but in reality, I had to figure out several steps on my own, especially when setting up the calling tools and database connections. The resources were helpful, but not always directly aligned with what I was doing, so I ended up spending extra time troubleshooting. Compared to other platforms I've tried, this one is clearer overall, with straightforward sign-up and well-timed updates that helped keep everything running. Despite needing a bit of self-direction, I felt supported and could reach out to telephonic support when necessary, which made the experience manageable. I would rate it four stars because the initial self-exploration held me back slightly from a smoother start.