Pretty good but felt a bit like a broken record sometimes

Pretty good but felt a bit like a broken record sometimes

I went into the sales and pre-purchase phase expecting a smooth and quick process, but it turned out to be a bit more drawn out than I anticipated. There were a few moments when I felt like I was repeating my questions, or the same points were raised multiple times without clear progress. The waiting times between responses were manageable, but they did test my patience a little. On the other hand, the sales reps were friendly and tried to clarify everything thoroughly, which I appreciated. In the end, it wasn't a deal breaker, but some more streamlined communication would have made me feel more confident about the whole thing.