pretty easy to get what I needed, mostly
So I was trying to figure out how to get support for some parts of the WFHI software, mostly the database and the calling dialer, and honestly, it was fairly easy to find what I was looking for. The support section had a decent layout and obvious links to the telephonic assistance if I needed to speak to someone directly. The training materials made it somewhat straightforward, although I occasionally got a bit stuck on a feature label that didn’t seem super clear at first glance. I guess sometimes the written guides could be a little more detailed, but they weren't too bad overall. When I finally reached out to support by phone, it wasn’t too difficult to get through, and the person on the other end was quite helpful. Payment and invoicing were straightforward, so that took away some hassle. If I had to tell a friend, I’d say it’s overall quite manageable but there might be small bumps for those who want more detailed step-by-step help. Still, nothing too frustrating in finding the right assistance when I needed it.