Pretty decent but some things still felt unclear
By the end of the sales and pre-purchase process, I had mixed feelings about the whole experience. On the positive side, the staff were friendly enough and answered most of my queries about the invoicing and payment steps. That made me feel somewhat confident about proceeding, which was a relief since I’m not super familiar with these kinds of workflows. However, there were moments when I thought some explanations were vague or incomplete, especially around the dashboard features and automatic update cycle. I guess it wasn't totally bad, but it wasn’t completely smooth either. Despite those minor issues, the setup seemed functional overall and I was interested enough to try the software out. So I’d say the good parts definitely balanced out the flaws well enough for me to keep going and see if things improve after using it more regularly in daily tasks like calling or managing the database.