Pretty decent but not quite what I expected
Initially, during sign-up and the invoicing process, everything felt very straightforward and well managed, which raised my expectations about what the day-to-day experience would be like. However, as I started to actually use the software regularly for managing workflows and calling, I found that some features didn’t work as seamlessly as I thought they would. For instance, the database feature sometimes lagged, making data retrieval slower than anticipated. The dialer tool was functional but not quite as intuitive as the interface led me to believe. Also, while automatic updates were supposed to improve performance, I occasionally noticed minor glitches right after an update, which required restarting the app. On the positive side, the support team was accessible for questions and offered clear guidance during onboarding, which was helpful. The payment and invoicing were handled smoothly without unnecessary complications. So, overall, the experience was pretty decent, but it didn’t fully match the ease and efficiency I expected going in. Hopefully, the product will keep improving over time with these everyday usage points addressed.