Pretty clear overall but still felt a bit confusing at parts
I thought the whole sales and pre-purchase process would be straightforward and require no extra help, but it turned out to be a mix. The initial walkthrough was clear, and I could access key features like the database and dialer even before signing up fully, which was better than I expected. However, I did find some labels and instructions confusing, and I ended up calling support to clarify a couple of things, which I hadn’t planned on. Next time, I might still ask for help early on rather than trying to figure it all out myself, since the experience felt neither fully intuitive nor completely confusing. Overall, it left me feeling like I got a decent introduction, but I wouldn’t say it was totally seamless.