Pretty clear answers helped, though I kept circling back to one detail
I found the telephonic support quite approachable and friendly; they didn’t use jargon and made an effort to walk me through my questions. Still, sometimes I had to call back when I forgot or misunderstood a step, which made me realize how detailed the training needs to be. The explanations about the database feature and calling tools were mostly easy to follow, which helped me start using these features without too much hassle. The dialer was a bit trickier at first, maybe relying on certain settings that weren’t obvious, and I kept wondering if I was missing something even after the calls with support. Despite this, the support staff remained patient, and in the end, I felt comfortable with how things work. It was a bit of a loop for me—each time I thought I got it, some minor detail popped up again, but the clarity kept improving with each interaction. So I’d say your communication was solid, just expect that some of us might need repeated explanations before everything truly clicks.