Prepurchase details samajhne mein thoda waqt laga, par support ne help kiya
Sales aur pre-purchase phase mein sab kuch smooth nahi tha, mujhe apni taraf se kaafi cheezein khud samajhni padhi. Pehli baat toh yeh ke jab maine sign-up kiya, toh software features aur payment options ko lekar clarity thodi kam thi. Training sessions toh diye gaye, lekin unmein kuch cheezein generic thi, jo har customer ke liye nahi thi. Mujhe personally dialer aur database features ke specific use cases ko explore karna pada khud. Lekin acha tha ki automatic updates regular aate rahe, jisse software updated raha bina kisi rukawat ke. Support team ko phone kiya tha kuch baar, wahan bhi mujhe independent hone ko encourage kiya gaya jo acha tha. Invoicing aur payment process mein straightforward cheezein thi, par mujhe pehle step se last tak invoice kaise generate hoti hai, ye samajhne mein waqt laga. Overall, mujhe lagta hai ki pre-purchase mein ek do cheezein clear karne ke liye zara jyada self effort chahiye tha, par jo feature sabse achha laga wo tha dialer ka simple integration with the call database, jo kaafi seamless hai ab. Toh itna kah sakta hoon ki thoda zyada self learn karna padta hai, par jab samajh aata hai toh kaafi useful bhi hota hai.