Pre-sales info was vague, but demo feature worked well
I wasn’t very confident by the time I finished looking at the pre-purchase information and sales documents. The descriptions sometimes felt generic and I was left unsure about how certain software features would work in practical use cases. The marketing emails gave a basic overview but didn’t fully address my specific needs or concerns about getting started. However, I will say that the demo of the calling tools and database feature was functional and showed potential. I appreciated being able to test those out before deciding, even though it didn’t quite clear all my doubts. The invoicing and payment process was straightforward once I signed up but the initial sales interactions could have been clearer. Overall, the confidence to commit fully was lacking due to the lack of tailored details during the sales stage, but at least the demo feature points were responsive and gave some reassurance.