Pre-purchase was a mix with decent follow-up
Initially, signing up and figuring out the invoicing took a bit more back-and-forth than I expected. There wasn’t a clear walkthrough on how the payments would be structured day-to-day until I actually started using the software. However, once I was through the initial phase, the system worked consistently and I could manage my database and calling tools easily. The only issue was the lack of detailed pre-purchase information that could have saved me time. Still, overall the product did serve its function and the support gave reasonable responses to my queries, making the process manageable though not perfect.