Pre-purchase support me kafi confuse kar diya
Mujhe initially laga tha ki sab kuch straightforward hoga, especially sign-up aur payment process mein. Par support team se baat karte waqt, mujhe lag raha tha ki main expectations ke mutabik clear guidance nahi mil rahi thi. Jo details diye gaye the about the software and training, woh itne simple nahi nikle jitna ki main soch rahi thi. Sales ne jo promises ki thi, reality thodi alag thi. Software ke automatic updates bhi kabhi kabhi confuse kar dene wale lagte the, aur mujhe call dialer set up karne mein thoda struggle karna pada. Database feature ko samajhna bhi asaan nahi tha jaise maine expect kiya tha. Invoice process sahi tha, par uske baad payment ke questions ke liye support available hona chahiye tha, jo shayad better ho sakta tha. Overall, mujhe lagta hai main kuch jyada hi optimistic thi finally, because things thoda komplikated nikle jab maine access karne ki koshish kari thi.