Pre-purchase steps worked but order could improve
The process for signing up and going through the sales steps mostly made sense, though there were moments where the flow felt a bit out of sync. Initially, the basic information collection and software demo happened in a logical order which helped me understand what I was getting into. However, some of the billing setup instructions came later than I expected, which made coordinating the invoicing a bit frustrating. The training information was mixed into sales communications, which caused minor confusion about when I’d actually get access. Despite this, the core essentials were covered well enough to complete the purchase without major issues. Overall, the process did the job but some reordering of information and clearer labeling would make it more straightforward in future.