Pre-purchase steps were mostly in line but had some gaps

Pre-purchase steps were mostly in line but had some gaps

I expected the pre-purchase steps to follow a very linear progression, starting from software overview to detailed onboarding options. The sequence was logical mostly but some important details about training modules were presented later than I anticipated. Payment and sign-up information came early, which was helpful, but a clearer explanation about ongoing support could have been better upfront. The sales process showed me options, but it was a bit sparse on explaining database features that I was curious about. Overall, the order made sense, but a bit more info in the beginning might help future users.