Pre-purchase queries ko solve karne mein thoda effort laga
Main sales team ki responsiveness ko leke mixed feelings mein hoon. Pehle jab main sign-up karne ke liye contact kiya, toh team ne quick response diya, jisse mujhe achha laga ki they value meri inquiry. Lekin phir jab test version use kar rahi thi, tab thoda slow reaction mila queries pe, jo frustrating tha. Shuruaat mein mujhe lagta tha ki jitna main expect kar rahi hoon, shayad woh timeline pe na mile. Jo training details thi woh standard thi, but clarification ke liye main ko thoda zyada follow-up karna pada. Par jo final package mila, uske baad mujhe lagne laga ki sales team ne meri concerns ko samjha hai. Matlab genuine effort dikhaya unhone. Mujhe lagta hai ki jyada streamline karna hoga communication ko, tab main bina tension ke next time purchase karungi. Lekin haan, overall unka poora response process itna bhi kharab nahi tha, par behtar bhi ho sakta tha. Thoda patience chahiye hota hamesha.