Pre-purchase process took quite a while, not sure about daily use
When I decided to go ahead with WFHI, I was expecting the pre-purchase process to be relatively quick, but it ended up taking more time than I had hoped. Setting up the account itself was okay, but then going through the training modules and getting familiar with the telephonic dialer and the database feature felt slower than I imagined. I wasn’t sure whether it was the software’s design or just the amount of new information I had to absorb. In day to day use, I still notice some minor glitches that sometimes slow down my workflow, especially with updates that happen automatically but temporarily disrupt the calling tool. Support is available but isn’t always immediately reachable which adds to the delays. I don’t have a clear sense yet whether it will improve much over time or stay this way. On the plus side, the invoicing and payment processes have been predictable and without surprises. So while the initial time investment felt longer than expected, I am still weighing if this fits well enough for my routine to keep using it regularly.