2 out of 52 of 5Verified customerSales and pre-purchase
Pre-purchase process thoda zyada effort mangta hai
Mujhe lagta hai ki sales aur pre-purchase ke time pe jo information di jaati hai, wo itni clear nahi hoti jitni honi chahiye. Main kaafi baar support call kar rahi thi taaki sab questions ke jawab mil jayein, lekin har baar kuch na kuch waqt lagta raha. Pricing aur invoicing ke bare mein mujhe thorough details confirm karni padhi thi, jo thoda frustrating tha. Training aur software demo to thik the, par overall communication se mujhe confident feel nahi hua. Aise lagta hai ki sign-up process aur payment options clarify karne ke liye zyada accessible information honi chahiye moving forward. Customer ko itna effort karna nahi chahiye buying decision lene ke liye.