Pre-purchase process theek tha, ek step thoda ajeeb laga
Sales aur pre-purchase steps ka sequence mujhe generally logical laga, shuruaat mein sign-up aur basic software introduction clear the, followed by a demo call to understand features like dialer and database. Lekin ek cheez jo mujhe thodi ajeeb lagi woh thi ki training ke liye payment confirmation ke baad kabhi kabhi thoda delay hota hai aur onboarding instructions thoda late milti hain. Isse mujhe laga ki yeh step sequence mein bekar thoda intrude karta hai. Baaki process mein invoicing smoothly hua aur support se pre-sale queries fast clear ho gayi thi. Jo database integration samjhaya gaya, woh bhi theek tha, par woh ek step jahan payment ke baad feedback ya confirmation messaging thodi unclear thi, woh merko sabse alag laga. Overall, sales ka flow effective tha For most parts, softwares and calling tool setup explain karna theek tha, par ek step jiska timing ya communication thoda off tha, uski wajah se process thoda disrupt hua.