2 out of 52 of 5Unverified experienceSales and pre-purchase
Pre-purchase process me bohot slow response thi
Maine WFHI ki software aur service try karne ka socha tha, lekin sales team se contact karne me bahut waqt lag gaya. Pehla response mila tab tak main already kaafi time waste kar chuki thi. Signup process bhi expect se zyada prolonged tha, kyunki jaruri information ek jagah aggregate nahi thi. Support team jawab dene me utni fast nahi thi, jis wajah se pura setup process frustrating ho gaya tha. Bas ye hi chhota sa acha tha ki introduction call ke dauran training ke bare me initial idea clear kar diya gaya tha, jo thoda comfort diya tha. Overall, starting phase me ye delay aur poor communication ne mera enthusiasm thoda kam kar diya tha. Thoda faster initiation hota toh shayad main better feeling ke sath shuru kar pati.