Pre-purchase phase thoda zyada time liya
Main jab pehli baar sales team ko contact kiya tha, toh mujhe laga sab straightforward rahega, par kuch issues aaye. Sabse pehle, jo maine information maangi thi, usmein clarity nahi thi aur mujhe baar-baar puchna pada. Dialogue thoda roundabout lag raha tha, aur technical points ko samajhna mujhe thoda late hua. Par phir bhi, jo bhi issues the, sales team ne calmly handle kiya, mujhe baar-baar echo karte hue, har doubt ko verify karte hue. Delay toh tha, par mujhe yeh bhi pata tha ki koi shortcuts ya flimsy explanations nahi milengi. Jab problem mand mein thoda samay laga, tab main soch raha tha ki shayad patience rakhna padega, lekin ye bhi ek fair learning experience raha. Overall, main satisfied hoon, sales process itna fast toh nahi tha par transparency thi.