Pre-purchase mein sales info kaafi unclear tha
Jab main WFHI ka software use karne se pehle sales aur pre-purchase process mein tha, tab mujhe kaafi cheezen khud samajhni padi. Initially mujhe lag raha tha ki sign-up aur payment ke procedures straightforward honge, lekin jab maine software ke features jaise dialer aur database ke bare mein pucha toh mujhe proper guidance nahi mili. Sales agent mujhe sirf general overview de raha tha, usme technical details mein clarity nahi thi. Is wajah se mujhe khud se software demo explore karna pada aur manuals padhna pada, takki bata paun ki meri jarurat ke hisab se kya select karna hai. Invoice aur payment system thoda confusing laga tha kyunki mujhe nahi pata tha ki monthly billing kaise hogi aur setup charges kitne lagenge. Support team se contact karke questions ke jawab mil gaye lekin thoda time lag gaya. Jo cheez acchi thi, wo thi ki software ka sign-up process relatively smooth tha without much delay. Lekin pre-sales mein jahan mujhe jyada technical consultation ki zarurat thi, wahan wo properly provide nahi kiya gaya. Is experience se mujhe yeh samajh aya ki khud se thoda research karna padega aur practical use karke software ki suitability check karni padegi. Agar sales aur pre-purchase mein thoda detailed aur clear information di jaye toh naye users ko jyada asaani hoti.