Pre-purchase mein sahi info milna mushkil tha
Main software lene se pehle bahut research kar rahi thi aur information find karna kaafi challenging tha. Website pe jo detail di gayi thi wo bahut hi basic thi aur mujhe lagta hai ki zyada detailed explanation honi chahiye thi database feature aur calling tools ke bare mein. Sales team se baat karna thoda mushkil tha, kyunki response delays the aur sab kuch quick reply nahi mila. Mujhe zyadatar cheezein khud hi figure karni padi, jo thoda frustrating tha. Sign-up aur payment process ke baare mein clear instruction nahi mil paaya toh maine hesitate bhi kiya purchase karne mein. Overall, pre-purchase phase mein ease aur clear guidance kaafi limited thi, jiski wajah se main zyada sure nahi thi ki product mere liye kitna fit hoga. Haan, ek positive baat ye thi ki jab finally support mila toh wo respectful aur helpful tha, par wo baad mein tha, pre-purchase ke time nahi. Isliye main kehna chahti hoon ki agar aapko detailed aur easy to find info chahiye toh yeh platform aapke liye thoda challenging ho sakta hai.