Pre-purchase mein kisi ko bhi khud sab samajhna padta hai
Main toh bas simple way mein apne friend ko batata ki sales process itna helpful nahi tha. Mujhe khud kaafi cheezein samajhni padi training aur software ke baare mein without kisi proper guide ke. Jo sign-up ka step tha, usmein basic info toh mili, par detailed instructions kam the. Dialer aur database features ke bare mein bhi officially shipped explanation thodi kam thi, mujhe online tutorials se khud seekhna pada. Sales team se baat karne par bhi, jo information mili woh thoda general thi aur usmein personalization nahi tha mere liye. Waiting time zyada nahi tha par baar-baar same questions ke answers dene padte the support ko, as if unki taraf se koi solid documentation nahi thi jo mujhe detect kar sakta. Training sessions ko expect tha ki easy honge, par unme bhi basic se advance level cover karna mujhe khud hi coordinate karna pada. Jab tak main software use kar raha tha, tab tak kuch cheezein samajhne mein clarity mili, par overall pre-purchase mein mujhe lagta hai ki aur zyada proper help honi chahiye thi. Yeh sab thoda tiring lagta hai baar baar bataate hue.