Pre-purchase mein kaafi wait aur repetition hua, kaam nahi bana
Sales aur pre-purchase process mein mera experience bahut disappoint karne wala raha. Pehle toh queries ke liye jab contact kiya, toh lagataar same baatein repeat karne ko kaha gaya. Har baar mujhe apni requirements dobara explain karni padti thi, aur lagataar wait karna tha response ke liye, jo mere liye kaafi frustrating tha. Training aur software ke baare mein information dene mein bhi delay tha, aur koi akhiri clear update nahi mila ki kaunsi cheezein finally milengi. Sign-up process bhi itna smooth nahi tha, baar-baar payment related details dobara fill karni padi. Dialer aur calling tools ke trial show karne tak pahuchne mein itna time hua ki mera mann hi bhar gaya. Mujhe aisa laga ki sales team proper coordination nahi kar rahi thi, aur mujhe ek hi cheez baar-baar confirm karni pad rahi thi, jo time waste thi. Jab tak main decision lene ki soch raha tha, toh already kaafi gap ho gaya tha asli kaam start karne mein. Is tarah ki delays aur repetition ne mera pura pre-purchase experience negative bana diya. Yeh process agar sudhar jaye toh main zaroor sochunga phir se try karne ka, par abhi mujhe lagta hai aur options dekhenge.