pre-purchase me thoda gadbad thi, par info samajh aayi easily
Main jab software ke baare me pehli baar baat kar raha tha toh mujhe laga ki jo sales wale the unka attitude theek tha, largely helpful lage par mujhe thoda confusing bhi laga ki kaha se shuru karna hai pura process. Apne aap ko zyada depend nahi kar paaya waha aur mujhe lagta hai ki agli baar mujhe fir se help leni padegi. Sales call me thoda wait karna pada jab main questions pooch raha tha aur kuch cheezein explain hone ke baad hi clear hui. Sabse achha jo laga woh tha payment ke baare me jo unhone clearly bata di ki kaise karte hain, usme koi doubt nahi tha. Baki software features ke liye jahan tak onboarding and training ka sawaal hai mujhe lagta hai ki thoda sa aur time lagana chahiye tha. Mujhe lagta hai ki agar next time faida lena ho toh mujhe phir se support se contact karna padega, kyunki sab kuch intuitive nahi tha. Overall sales and pre-purchase ke process me ek do chize achhi bhi thi, par thoda improve karne ki zarurat lagi.