Pre-purchase me ek cheez jo bas alag dikhi thi
Maine inke software aur services ko pehle jo similar platforms use kiye the, unse compare kiya to kuch cheezein better lagin aur kuch nahi. Sabse clear difference jo maine mehsoos kiya wo tha sales process ki transparency. Pehle wale platforms mein kayi baar mujhe lagta tha ki sales team bas features ko hi aggressively push karte hain bina clarity ke ki exact kaise kaam karta hai onboarding ya dialer. Yahan pe sales approach thodi zyada detailed thi, jaise ki mujhe pehle se bataya gaya ki software ki automatic updates kaise manage karni hongi aur billing kaise set karna hai. Training aur telephonic support ki promises bhi clear thi. Lekin mujhe laga ki signup process mein thoda zyada wait karna pada, jo pehle ke tajurbe se thoda alag tha, aur database feature set karte waqt kuch cheezain intuitive nahi thi. Overall impression hai ki yeh thoda aur customer friendly ban sakta hai agar onboarding ke waqt khud se kaam karne ki jagah zyada guided help ho.