Pre-purchase kaafi effort mangta tha, samajh mein aaya nahi
Main soch raha tha ki software sign-up karte samay sab kuch easy hoga, par kaafi confusion hua. Sales call ke dauran bhi kuch cheezein clear nahi thi, toh baar-baar mujhe explanation leni padi. Kabhi lagta tha ki help lene ki zarurat nahi padegi, but jab onboarding process start kiya toh samajh aaya ki training mein kaafi cheezon ko samajhna mushkil hoga bina kisi assistance ke. Lekin jo training modules diye gaye the, unka structure thoda ajeeb laga mujhe – ekdum simple nahi tha. Mujhe lagta hai agli baar agar main koi naye software lene jaaun, toh firse help lena padega, warna main pata nahi kitna easily samajh paunga. Waise dialer aur database features kaafi theek hain, bas thoda sa interface aur clear hota toh feedback dena bhi asaan hota. Invoicing aur payment system mein thoda sa technical jargon zyada tha, jisme bilingual explanation hoti toh wo zyada help kar sakti thi. Overall, samajh raha hoon ki software ka potential achha hai, par mujhe laga ki main har baar support lene wala banda hoon.