Pre-purchase ka process thoda jyada time laga, pakka help chahiye thi
Mujhe lagta hai ki sales team se baat karne mein thoda zyada effort lag gaya tha, specially jab main payment plans samajhne ki koshish kar rahi thi. Vo ek ek feature explain karte the, par kuch cheezein jo mujhe confusion mein daal rahi thi woh clear nahi hui. Main sure nahi ki agle purchase mein mujhe phir se help leni padegi ya nahi, kyunki baaki onboarding aur software ke baare mein jo training di gayi thi woh thodi generic lagi. Lekin overall mujhe lagta hai ki agar mujhe better clarity milti to process thoda fast hota. To next time bhi shayad support se baat karna padega kaafi saari confusion ko dur karne ke liye.