Pre-purchase journey felt thoda confusing
Mujhe WFHI ke sales aur pre-purchase process ko samajhne mein thoda confusion hua. Sabse pehle, jab maine sign-up kiya, mujhe laga ki jo steps honge woh ek dam smooth aur sequential rahenge, par waise nahi tha. Pehle mujhe training aur onboarding ke baare mein zyada clear instructions nahi mile they, jiski wajah se kuch cheezein samajhna mushkil ho gaya tha. Jo software hai, uski accessibility mein thodi problems aayi, aur payment aur invoicing ka procedure bhi jyada straightforward nahi laga. Main generally excited tha ki isse mere kaam ki efficiency badegi, lekin steps ka order itna sensible nahi tha aur kai baar mujhe lagta tha ki main akele hi kuch mode samajhta jaa raha tha. Support service ke baare mein itna bata sakta hoon ki wo satisfactory thi, lekin initial phase mein proper guidance ka thoda kami thi. Mujhe ye lagta hai ki overall process ko thoda aur streamline karna chahiye, taaki naye users ke liye zyada smooth experience ho. Lekin call dialer aur database feature theek-thaak chal rahe they, isme koi badi dikkat nahi thi.