Pre-purchase jo promise kiya, wo asli nahi tha

Pre-purchase jo promise kiya, wo asli nahi tha

Main soch rahi thi ki sign-up aur payment process smooth aur quick hoga based on jo info originally mili thi. Par jab maine try kiya, toh invoices thoda confusing lage aur mujhe baar baar check karna pada ki sab sahi hai. Sales team ne bataya ki support help mil jaayegi jab jarurat padegi, lekin actual mein jab maine contact kiya toh response slow aur thoda bekaar tha. Mere liye yeh experience kaafi disappointing tha kyunki main ek simple aur clear onboarding expect kar rahi thi. Mujhe laga tha ki ye cheeze acchi tarah se streamline hongi, par unka actual flow kuch alag nikla. Bahut sare chhote hiccups aaye jo overall experience ko thoda stretch kar diya.