3 out of 53 of 5Unverified experienceSales and pre-purchase
Pre-purchase issues took longer than I'd hoped
The sales process was generally fine but there was a moment that stuck out when a technical glitch delayed my onboarding materials from being sent promptly. While the signing up and initial invoicing flowed well afterward, encountering that hiccup made me pause about how smooth the system truly was. On the other hand, once I got through that phase, the training modules and the telephonic support handled queries reasonably well. The call tools performed as described, although some delay on database sync occasionally held me up. Overall, the experience was okay but the delay in early communications was frustrating longer than I had expected for such a service.