pre-purchase info was clear, but setup speed could’ve been better
I'd say wfhi was a solid step up from the softwares I used before mainly in terms of how they lay out the feature details before you buy. I liked that the database functions and calling tools were clearly explained and demoed well enough to get a sense of how all would work together. Compared to other software, the support team was also easy to reach before purchase, which made me feel more confident about investing in their product. However, once I signed up the actual setup process wasn't as quick as I'd hoped. The onboarding flow could be streamlined a bit more to get users started faster. Despite this, the software itself seemed pretty stable once running, and the automatic updates happened silently without disrupting work. Overall, I'd rate it 4 stars because while the pre-purchase info and communication were neat, improving setup speed is where they could do better.