Pre-purchase info was clear, but daily use showed some lag
My first conclusion after using the software for a few weeks is that the initial description matched well with what was promised, particularly during the sign-up and onboarding stages. The invoicing process was smooth, and it was easy to understand how payments needed to be set up. However, when I began using the calling tool daily, I noticed it occasionally lagged during busy times. This wasn’t a constant issue but enough to disrupt workflow a bit. The database feature is excellent and fairly easy to navigate, which helps maintain my contact lists well. Training covers most basics, though it felt a bit too general at times rather than aligned with my specific needs. Overall, I’m satisfied with the purchase but hope they work on improving the dialer’s performance during peak hours.