Pre-purchase info thodi disappointing thi, expectations se comply nahi kiya
Sales process ke dauran mujhe laga ki main jo pooch raha tha uska proper jawab mil nahi raha tha. Jab sign-up karne ke liye interested tha, tab unhone product ke baare me mere doubts ko satisfactorily address nahi kiya. Mujhe bar bar lagta raha ki mujhe adhura ya confusing information mil rahi hai, especially regarding software features aur support ke terms. Invoicing aur payment process toh thik tha, par clarity ki kami ne mera confidence kam kar diya. Jo promises diye gaye the product ke baare me, un sab mein kuch mismatch nazar aaya, jis wajah se doubts badh gaye. Mere ko lagta tha ki agar sales team zyada transparent hoti, toh shayad zyada acha experience hota. Onboarding ya training ke baare me bhi koi clear explanation nahi mila pehle se. Mujhe bas ek baar support se baat karke thoda relief mila, par overall sales ke waqt jo mehnat maangi gayi to understand product, wo frustrating thi. Agar ye part improve ho jaye toh shayad main recommend kar paun. Tab tak main thoda cautious rahunga fir se use karne mein.