Pre-purchase info thodi adhuri lagi, confidence kam hua tha
WFHI ke software ke baare mein jab maine pehli baar suna, tab soch rahi thi ki shayad mera workflow kaafi smooth ho jayega. Par jab sales aur pre-purchase phase mein unki taraf se jo information mili, wo mujhe utni clear nahi lagi jitna main expect karti thi. Training aur onboarding ke bare mein basic bata diya tha, lekin specifics, jaise ki database feature kaise efficiently integrate hoga, ya dialer ki functionality kaisi hogi, uska detail explanation nahi tha. Yeh thodi disappointment thi kyunki main zyada samajh kar hi decision lena chah rahi thi, par wahan par woh confidence thoda weak ho gaya. Payment process aur invoice ki clarity achhi thi, par jab tak main software ka trial nahi kar paayi, tab tak pura structure clear nahi hua. Isliye main abhi bhi thoda unsure feel karti hoon agar main aage bhi use karungi ya nahi, chahe training achhi lagi ho. Bas thodi aur transparency chahiye thi starting se.