Pre-purchase info required extra digging
When I was checking out what WFHI offers before buying, I found that quite a bit of the detailed information had to be figured out independently. Their basic descriptions are fine, but many specifics about using the dialer and database tools weren't clearly explained upfront. This meant I had to spend some time exploring training materials and customer support resources just to understand if the features would truly suit my needs. That part was a bit of extra work, not something I expected so much from a paid product. On the positive side, the sign-up and invoicing process afterward were quite smooth and well-organized, so things got easier once I actually started using the software. Overall, I’d say the initial phase requires some self-guided effort before everything clicks.