pre-purchase info milna bahut tough tha
Honestly, jo mujhe sabse bada issue laga woh tha product ki pre-purchase details dhundhna. Website par bahut scattered info thi jahan se main clear samajh nahi paaya ki kya kya features available hain aur kaise wo mera kaam aayenge. Mujhe lagta tha ki sales team se contact kar ke ek sahi overview milega, par mujhe call lene mein bhi mushkil hui kyunki unka response slow tha. Dialer aur database feature ke baare mein bhi puri detail nahi thi, jiski wajah se main soch raha tha ki kahun toh ye software meri zarurat pura karega ya nahi. Sign-up aur payment ke process samajhna thoda easy tha, lekin ye sab initial doubts ne mujhe kaafi frustrate kiya. Mujhe laga ki information clear hone chahiye thi tabhi decision lena smooth hota. Yeh baat achhi thi ki software mein har update automatic hota rehta hai, par overall pre-sale phase ne mujhe thoda negative soch diya ki kya main sahi jagah invest kar raha hoon. Long story short, pre-purchase info aur communication mein kaafi gap tha jo mujhe disappointment hua.