Pre-purchase hesitation due to signup glitch
When I was about to sign up and explore the WFHI software, I encountered an unexpected issue with the invoicing step. Initially, everything went smoothly: the demo and training details were quite informative, and the onboarding seemed promising. But then, during payment submission, the system threw an error that I didn't anticipate. This glitch made me stop and revisit the steps, wondering what went wrong. I reached out to telephonic support, which helped address the problem patiently but it did add some uncertainty. On the plus side, they guided me well through setting up the database feature, which integrates nicely with the calling tools and dialer. The automatic updates have been timely since then, which is reassuring in terms of staying current. I’m still a bit unsure if the onboarding flow will continue without hitches, though the positive sign is the support team’s responsiveness. So while the payment mishap was frustrating, the subsequent assistance balanced that out somewhat. It’s a mixed feeling, but I’m cautiously optimistic now based on the way the software handled the updating and support.