4 out of 54 of 5Unverified experienceSales and pre-purchase
Pre-purchase help was decent but not as comprehensive as expected
I approached the pre-purchase consultation with certain expectations of detailed explanations to cover all workflow aspects, particularly related to calls and database integration. The sales process did provide useful information and answered most questions, which was helpful. However, I found that some finer details about updates and software customization were glossed over or left somewhat unclear. If I were to purchase again, I think I would require additional help to fully understand some advanced features. In comparison with my initial expectations, the support was adequate but missed that extra depth I was looking for to feel completely confident before committing.