Pre-purchase explanation mein database feature ke baare mein thodi kami thi
Sales ke dauraan mujhe achha lagta ki software ke features ke baare mein kaafi kuch clear tha, jaise ki calling tools aur dialer kaise kaam karte hain. Training aur onboarding ke steps bhi samjha diye the, lekin mujhe specially database feature ke baare mein pura detail nahi mila jo thoda problem create karta tha. Pre-purchase mein mujhe jo information mili thi, wo thodi generic thi; mujhe laga tha ki jada demo milega ya detailed info di jayegi ki database kaise organize hota hai. Is wajah se setup thoda challenging hua, aur samajhne mein waqt laga jab main apne projects ke hisaab se us feature ko align karne ki koshish kar rahi thi. Dusre features jaise ki auto-updates aur dialer ne acha kaam kiya, aur sign-up aur invoicing ka process bhi smooth tha, jisme koi dikkat nahi huyi. Lekin sales call mein jo main focus kar rahi thi uss specific feature par clarity thodi kam thi. Mujhe lagta hai agar sales team uss aspect par thoda aur clear karte toh meri decision making thodi easy hoti.