Pre-purchase experience tha thoda disappointing, software pe day-to-day bhi mixed laga
I was initially excited to try WFHI software and thought it would be straightforward after the sign-up process. But even from early days, mujhe laga ki kuch cheezein hain jo samajhne mein delay hua. Day to day use mein jo calling tools hain, wo kabhi-kabhi hang karte the ya database update thik se nahi ho pata tha, jo really frustrating tha. Training ke liye jana pada mujhe khud, support mein clarity nahi thi initially, toh software sahi tarah se handle karna thoda challenge tha. Invoicing process kaafi confusing laga starting mein; mujhe baar-baar check karna para ki correct amount deduct ho rahi hai ya nahi. Phone pe support milti thi, par unki response timing aur technical samajh mere liye thoda slow thi. Mujhe lagta hai marketing ya sales mein jo promises diye gaye the, wo pura nahi hua. Sign-up toh smooth tha, par after that jo daily use ki baat hai, utna satisfying experience nahi mila. Kabhi software update aate hain, wo helpful hote hain, par mostly issues slow response aur system glitches ki taraf jaate hain. Overall, agar base expectations kam ho toh theek hai, par mujhe zyada improvements chahiye thi initially.