Pre-purchase experience mixed with some delays and repetition
My interaction during the sales process was a mix of efficient and repetitive experiences. On one hand, the initial demo provided a clear overview of the software features and onboarding steps, which was helpful. On the other hand, I found myself waiting multiple times for information and received repeated calls that seemed unnecessary. The waiting periods caused some frustration, particularly as I was eager to start the training quickly. While the sales representatives were polite and professional, the process could have been streamlined better to reduce redundant communications. Overall, the experience was neither completely positive nor negative, but I found the pace slower than ideal given my eagerness to engage with the product.