Pre-purchase expectations se zyada mila tha lekin help phir bhi lagega
Jab main WFHI ke software aur training services ke baare me information lene gaya, meri soch thi ki shayad sign-up process complicated hoga aur sales team se baar-baar baat karni padegi. Par jab main tab se contact me aaya, toh maine dekha ki sales aur pre-purchase communication kaafi smooth tha. Unhone mera poora process explain kiya, jo thoda simple tha compared to mere expectations. Lekin ek chhoti dikkat toh hui ki thodi der ke liye mujhe lagta tha ki mujhe technical cheezo ko samajhne ke liye abhi bhi training ya help ki zarurat padegi, especially dialer aur database features ko lekar. Unka onboarding flow achha tha, par fir bhi main confident nahi hoon ki bina kisi madad ke main sab features ka istemal kar paunga. Payment aur invoicing ke process clear tha, jiski main ummeed kar raha tha. Toh overall experience better tha mere pehle ke soch se, par future me shayad main fir se thodi guidance ya help chahunga taaki main smoothly software ko manage kar saku.