Pre-purchase expectations mein specific details missing thi
Main ne WFHI ki website pe software aur training ke baare mein padhte waqt socha tha ki mera pura onboarding smoothly hoga, aur sab tools ease se samajh aa jayenge. Par jo demo dikhaya gaya tha, usmein kai important features jo main expect kar rahi thi, wo clearly explain nahi the ya mujhe lagta hai ki kaafi cheezein chhupi hui thi. Sales team se baat karte waqt mere jo doubts the, unka disclosure limited tha, especially regarding dialer ka real time performance aur database integration kaise hoti hai. Sign-up process mein bhi thodi confusion thi kyunki mujhe lag raha tha ki mujhe turant software access mil jayega, par mujhe thoda wait karna pada. Payment aur invoicing details thodi unclear thi, jisse mujhe baar baar support ko contact karna pada. Jab training shuru hui toh mujhe laga ki woh basic level se thoda aage ki expectation thi, lekin details mein woh guidance nahi mili jo maine sochi thi. Call support waise toh tha, lekin response time mere liye frustrating tha, kyunki mere sab sawalon ka turant jawab nahi mila. Software aur tools ki wording confusing lagti thi, aur user interface bhi thoda complex tha. Overall, jo cheezein maine pre-purchase expect ki thi, wo software aur training mein poori tarah se match nahi hui, is wajah se mera experience utna acha nahi raha jitna maine socha tha.