Pre-purchase expectations matched after quick time to set up
I was surprised at how quickly the initial sign-up and onboarding process was completed. I had been concerned that WFHI’s software and training might be slower or more complicated than expected, but it turned out everything was more streamlined than I thought. The dialer feature especially worked well right away, with very minimal glitches. I liked how the database aspect integrated smoothly with my workflow too. The training materials aligned pretty well with what I had expected after reading up on them, only needing some extra clarification here and there, but nothing major. One thing I found a bit frustrating was that the invoicing and payment part took slightly longer than I anticipated to confirm, which held me up a bit before fully starting work. However, the support staff was friendly and they gave me updates without me having to chase. Overall, the setup time and software performance were faster and more efficient than I thought they might be, fitting well with what was promised before I purchased access to WFHI’s services. I’d say this pretty much met my expectations, with just a small nitpick about the payment processing being a tad slow.