Pre-purchase details were clear but some terms felt vague
Hey, so I was chatting about the sales and pre-purchase info from WFHI, and honestly, it's a mixed bag. On one hand, the explanation about the software features and the general onboarding process was pretty clear - like I understood what I was signing up for. They were straightforward about the training modules and call tools. But on the flip side, some of the terms around invoicing and support felt kinda vague, which threw me off a bit. Also, the way they described the uplifts and updates wasn’t super detailed, so I wasn't sure how frequently those automatic updates would impact my workflow. Overall, I feel like they did a decent job laying things out, but some bits could have been explained better, especially the payment part. If you ask me, for first-timers it could feel a tad confusing, but if you’re used to these systems, it’s manageable.