Pre-purchase details matched well except invoicing clarity

Pre-purchase details matched well except invoicing clarity

I found the sales and pre-purchase communications generally aligned with what I expected before buying the software and training packages. The explanations of features and services did a good job of describing what was included, which helped me decide with some confidence. However, I was somewhat thrown off by how the invoicing and payment process worked once I signed up; it wasn’t as clear or straightforward as I had hoped. Still, the main parts that mattered—the database access and calling tools—worked as advertised and fit my workflow decently. So while the payment part could have been simpler, the core functionality met expectations well enough to feel practical and worthwhile for me.