3 out of 53 of 5Verified purchaseSales and pre-purchase
Pre-purchase clarity was sadly not fully there
Looking back at the sales process, I found that much of what I needed to know about the software and services I had to figure out for myself. While the sign-up and initial payment were straightforward, details on how the dialer or database would fit into my daily routine were vague. I ended up spending time experimenting with the call tools and updated features to understand their full potential. This left me reflecting that clearer communication or a guided pre-purchase demo might have saved a lot of trial and error post-purchase. On the bright side, billing communication was clear enough once I was fully engaged.